Help Centre

Frequently Asked
Questions

Everything you need to know about Flentra. Can't find what you're looking for? Contact our team.

Getting Started

What is Flentra?

Who is Flentra built for?

How do I get started with Flentra?

Where is Flentra available?

How does ticket verification work?

Can Flentra detect duplicate tickets?

Does Flentra work offline?

How do I verify a ticket without the app?

What ticket formats does Flentra support?

Do I need to sell tickets through PinnKET to use Flentra?

Can I manage multiple entry gates?

Can I monitor attendance in real time during my event?

How many gate staff can use the app simultaneously?

What devices does the Flentra app run on?

Does Flentra support RFID wristbands?

Is my attendee data secure?

What happens if the app crashes during an event?

How much does Flentra cost?

Is there a free trial?

Do I pay per event or on a subscription?

Our support team is available and happy to help with anything not covered here.